For Residential Care
The BOUNCE Approach® for Residential Care
Building trust
Understanding the nervous system and relational needs behind the most complex behaviour – and how to build trust with children who have learned that adults cannot be trusted.
Understanding children who’ve learned adults can’t be trusted
You are not a therapist. You are something these children need even more.
You are the consistent, regulated adult who is there day after day – in the ordinary moments that are anything but ordinary for a child who has never experienced ordinary as safe.
The BOUNCE Approach® helps you understand what that means – and how to do it in a way that genuinely changes things.
Our approach · Let’s explore
The six BOUNCE pillars
Look beyond behaviour and explore the areas that may be influencing a child’s wellbeing, regulation, relationships, learning and development. Select any pillar to see what you can add to your toolkit.
B
Body & Nervous System
Grounding, regulation & somatic awareness.
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Reducing Anxiety through Gut Health
O
Openness to Connection
Trust, attachment & co-regulation.
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U
Understanding Sensory
Sensory processing & awareness.
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N
Navigating Emotions
Emotional expression & regulation.
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C
Connection & Communication
Communication skills & connection.
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E
Esteem & Identity
Self-esteem, identity & belonging.
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Imagine having all of this in one place
More than 50 CPD-certified courses, interventions, assessments, activities, templates, tools and downloads – organised through the six BOUNCE pillars, available whenever you need them.
Less searching. More confidence. Better support for the children who need it most.
Your BOUNCE Journey
Your BOUNCE journey
The greatest difference in a residential home isn’t another programme – it’s every member of staff responding with confidence, consistency and understanding. The Learning Portal equips your whole team with 2-minute Snapshots, practical training, creative interventions and live support to build a trauma-informed, neurodivergent-affirming culture where children experience the same therapeutic approach every day.
1
Understand
How do we understand what this young person needs?
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Staff complete a 2-minute Snapshot before support begins
The Snapshot identifies strengths, developmental priorities and needs across the six pillars
Results link directly to relevant training, creative approaches, support plans and resources
Every member of staff follows the same trauma-informed framework across every shift
Managers gain a clear baseline to monitor progress over time
✓ What you get: A 2-minute assessment that helps every member of staff understand what the young person needs next.
2
Confidence
How do staff know what to do next?
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Every member of staff has their own Learning Portal account
Staff learn to understand developmental stage rather than chronological age
Access practical training, editable support plans, PDF resources and ready-to-use strategies
Creative approaches: LEGO®, sensory circuits, art, movement, music, Play-Doh, drumming, emotional literacy
Live drop-in sessions mean the BOUNCE team is there when something isn’t working
✓ What you get: A confident workforce with practical tools, creative ideas and ongoing support.
3
Connect
How do we build trust through everyday interactions?
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This isn’t about worksheets – it’s creating experiences that build safety, trust and connection
Staff adapt creative approaches to each young person’s developmental stage and needs
Activities strengthen relationships, regulation, communication, confidence and identity
Every interaction, from breakfast to bedtime, becomes part of a consistent therapeutic approach
✓ What you get: Creative, flexible approaches that help every member of staff build stronger relationships and better outcomes.
4
Grow
How do we know we’re making a difference?
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Staff repeat the 2-minute Snapshot at agreed review points
Progress is measured against the original baseline
If something isn’t working, staff access extra training, resources or live drop-in support
Staff record progress within your home’s existing recording and care planning systems
✓ What you get: Reliable progress information and ongoing support, helping your team continually improve outcomes.
5
Build a Therapeutic Culture
How do we create lasting change across the whole home?
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Staff record Snapshot outcomes and progress within your existing systems
Managers review progress at key points to understand what makes the greatest difference
Evidence improvements in regulation, relationships, engagement, independence and wellbeing
Build a culture where every member of staff responds with the same understanding and approach
✓ What you get: A confident, consistent team delivering relationship-based care that improves outcomes every day.
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It’s not about age – it’s about developmental stage. Every member of staff will have the knowledge, tools and confidence to adapt their approach to the unique strengths, needs and experiences of the young person in front of them.
Testimonials
Trusted by professionals
★★★★★
“Your workshops were a highlight of SEND Live 2025. The feedback from attendees has been overwhelmingly positive.”
Lydia Martin
Senior SEND Project Officer
★★★★★
“CTS are SO important in equipping us as professionals with a range of ideas and knowledge to support children and families who feel lost or in the dark.”
Dr Claire Stubbs
Counselling Psychologist
★★★★★
“My absolute go-to when working in a primary school. These resources have made a huge difference to our vulnerable children.”
Debbie
Pastoral Lead
★★★★★
“The whole package of intervention alongside appropriate impact measurement tools is an excellent way to evidence progress and impact.”
Nathan
Professional
★★★★★
“A highly effective and practical tool that benefits both pupils and classroom practice. Real impact on my work supporting pupils with ASN.”
Chloe
Teacher (ASN)
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