⭐ ⭐ ⭐ ⭐ ⭐ “Invaluable tools and training that give professionals clarity, confidence, and real ways to support neurodivergent children and families.” Dr. Claire Stubbs ⭐ ⭐ ⭐ ⭐ ⭐ Read More

⭐ ⭐ ⭐ ⭐ ⭐ “Invaluable tools and training that give professionals clarity, confidence, and real ways to support neurodivergent children and families.” Dr. Claire Stubbs ⭐ ⭐ ⭐ ⭐ ⭐ Read More

Home
The BOUNCE Approach®
New to the BOUNCE Approach®?
Access for Free
A free introduction to understanding what may be driving behaviour.
Directory
Are you a Professional or Organisation
Get Listed
Join other organisations supporting children, young people and families.

Don’t forget Professional Members list for free

Double Empathy Problem

🌿 The Double Empathy Problem in School Practice

What it is — and how LEGO®, Comic Strips & Theory of Mind fit

💬 What is the Double Empathy Problem?

The Double Empathy Problem (Milton, 2012) suggests that when communication breaks down between autistic and non-autistic people, the difficulty is mutual — not one-sided.

It is described as a “disjuncture in reciprocity.”

In simple terms:

  • Autistic and non-autistic people may experience and interpret the world differently.
  • Because their communication styles differ, misunderstandings can happen.
  • Both parties can struggle to understand each other.

It is not that autistic people lack empathy.
It is that empathy breakdown happens across difference.

That changes how we think about intervention in schools.


🖤 First Principle: We Are Not “Fixing” the Child

Through a neuro-affirming lens:

✔ We are not teaching children to be neurotypical.
✔ We are not encouraging masking.
✔ We are not correcting identity.

We are identifying skill gaps that affect shared communication — and supporting competence within shared environments.

That distinction matters.


🧠 Where the Mismatch Often Shows Up in School

Double empathy breakdown can look like:

  • A child being labelled “rude” for being direct.
  • A teacher using implied instructions that aren’t understood.
  • Sarcasm being taken literally.
  • Emotional expression being misread.
  • Group work collapsing due to unclear roles.

In these moments, both sides are operating from different assumptions.

The goal is not conformity.
The goal is clarity and reciprocity.


🧱 LEGO®-Based Therapy

Structured reciprocity

LEGO® therapy works well because it:

  • Defines roles clearly
  • Makes turn-taking explicit
  • Creates predictable interaction rules
  • Reduces ambiguous social demands

Instead of saying, “Just work together.”

We provide a framework where collaboration is structured.

We are filling gaps in:

  • Collaborative negotiation
  • Shared attention
  • Flexible problem-solving

We are not teaching personality.
We are building functional shared skills.


✏️ Comic Strip Conversations

Making hidden thinking visible

Many double empathy breakdowns happen because thoughts are invisible.

Comic Strip Conversations:

  • Draw speech bubbles 💬
  • Draw thought bubbles 💭
  • Visually map different perspectives
  • Slow down social moments

We are not saying: “You should think like this.”

We are saying: “Different people may be thinking different things. Let’s explore that.”

This reduces assumption and increases understanding on both sides.


💬 Theory of Mind Interventions

Perspective awareness without identity change

Through a double empathy lens, Theory of Mind work becomes:

  • Making implicit social rules explicit
  • Practising prediction in structured ways
  • Increasing awareness of how different minds process information
  • Strengthening flexibility in shared environments

Importantly, this learning should be reciprocal.

Non-autistic peers benefit from learning:

  • Clear language
  • Direct communication
  • Reduced reliance on implied meaning
  • Respect for sensory and communication differences

Empathy is shared work.


🌿 BOUNCE® Reminder: Regulation First

None of this works if the child is dysregulated.

If they are in:

  • Yellow (fizzy),
  • Orange (wobbly),
  • Red (protective),

Cognitive social learning will not embed.

Regulation precedes social reasoning.


💛 Filling Skill Gaps — Not Rewriting Identity

Examples of skill gaps we may support:

  • Interpreting indirect instructions
  • Managing group negotiation
  • Tolerating unexpected change
  • Switching between internal focus and external cues

These are environmental survival skills.

Teaching them is not erasing identity.
It is increasing competence within shared spaces.

We hold two truths:

We build skills.
We protect identity.


🚫 What We Avoid

We avoid:

  • Forcing eye contact
  • Policing tone or facial expression
  • Suppressing stimming
  • Teaching masking as compliance

If an intervention increases shame or exhaustion, it is not aligned.


 🌟 The Outcome

When we understand the Double Empathy Problem properly:

  • Responsibility becomes shared.
  • Communication becomes clearer.
  • Self-esteem improves.
  • Conflict reduces.
  • Identity remains intact.

The question shifts from:

“How do we make this child fit in socially?”

To:

“How do we reduce mismatch and increase reciprocity?”

That is the difference between fixing a child
and strengthening a relationship.

Testimonials

CM
Carla Mendonça
Actress & Author
★ ★ ★ ★ ★
Your knowledge and compassion are admirable. Any family, parent or child would be more than fortunate to be placed in your care.

CS
Dr Claire Stubbs
Counselling Psychologist
★ ★ ★ ★ ★
CTS are SO important in equipping us as professionals with a range of ideas and knowledge to support children and families who feel lost or in the dark.

LM
Lydia Martin
Senior SEND Project Officer, SEND Live 2025
★ ★ ★ ★ ★
Your workshops were a highlight of SEND Live 2025. The feedback from attendees has been overwhelmingly positive.

DC
Davinia Cooper
LEGO-Based Therapy · Google Review
★ ★ ★ ★ ★
I came away feeling confident, inspired and well equipped to start implementing Lego-Based Therapy. A thoughtful and comprehensive course.

E
Elka
Parent
★ ★ ★ ★ ★
It allowed me not just to understand my own son’s struggles but my own childhood struggles that I never really fully addressed.

N
Nathan
Professional
★ ★ ★ ★ ★
The whole package of intervention alongside appropriate impact measurement tools is an excellent way to evidence progress and impact.

K
Kirsty
Parent
★ ★ ★ ★ ★
Insightful and empathetic with actual actionable advice. I left feeling totally understood and really positive about life with our little boy.

E
Effrosyni
BOUNCE Framework
★ ★ ★ ★ ★
The BOUNCE Framework course is excellent — a perfect mix of theory and practice. I feel inspired and ready to apply it.

J
Jyoti
Parent
★ ★ ★ ★ ★
Tracy has an uncanny sense of empathy. She gives you all the tools and resources you were wishing for on a platter.

M
Melissa
SEMH Sensory Circuits
★ ★ ★ ★ ★
Honest, incredibly practical, and designed for educators who need to support neurodivergent students right now.

D
Debbie
Pastoral Lead
★ ★ ★ ★ ★
My absolute go-to when working in a primary school. These resources have made a huge difference to our vulnerable children.

S
Sasha
Emotional Regulation & BOUNCE
★ ★ ★ ★ ★
Really interesting and will benefit my students massively! Finally understood polyvagal theory.

E
Emily
LEGO-based Therapy
★ ★ ★ ★ ★
An informative, evidence-based, child-centred intervention supported with depth, insight and clear modelling from Tracy.

H
Hayley
SEMH Sensory Circuits
★ ★ ★ ★ ★
Excited that I now have the knowledge to use sensory circuits with my preschoolers to enable their optimal learning zone.

N
Natasha
Parent & Professional
★ ★ ★ ★ ★
Tracy is great! Her trainings are super and I’ve gained so much knowledge in such a short space of time. You will not be disappointed.

C
Chloe
Teacher (ASN)
★ ★ ★ ★ ★
A highly effective and practical tool that benefits both pupils and classroom practice. Real impact on my work supporting pupils with Additional Support Needs.

RE
Rennison Evans
LEGO-based Therapy
★ ★ ★ ★ ★
Very informative. I feel empowered to start delivering Lego sessions.

← swipe to see more →

ResourcesMonthlyAnnual
🧘 Somatic Toolkit
🪟 Window of Tolerance Activity Pack
🧩 Managing Demand Avoidance Toolkit
⛏️ Minecraft Belief Systems
🧱 LEGO® Belief Systems
🧱 Therapeutic LEGO® Pack
😀 Emoji Body Map
🧠 Creating a Neuroprofile
🧍 Physical Body Scan
🗓️ Visual Timetable (Home Use)
📊 SEMH Assessment Trackers
📖 Metaphorical Stories
🧠 Sensory Profile Assessment
🗣️ Pupil Voice Tools
🗺️ Body Mapping
🛠️ Restore, Repair & Prevent Toolkit
🧩 “A Part of Me Feels” Resource
🎨 Window of Tolerance Fun Pack
📈 Assessment Trackers
📉 SUD Scale
📝 Support Plan Pack
😊😟 Positive & Negative Affect Schedule
📎 BOUNCE Strips and Fans
🧠 BOUNCE + Window of Tolerance Pack
🧱 Positive Posters – LEGO® Style
🤝 Self- and Co-Regulation Posters
🏫 Classroom Bumper Display Pack
🌈 Sensory Differences Activity Pack
👾 Mood Monsters Classroom Pack
⚙️ Executive Function Pack

EVERY resource on the website is included, such as:

🧘 Somatic Toolkit
😀 Emoji Body Map
🧍 Physical Body Scan
🧱 Therapeutic LEGO® Pack
🗓️ Visual Timetable (Home Use)
📊 SEMH Assessment Tracker
📖 Metaphorical Stories
🧠 Sensory Profile Assessment
🗣️ Pupil Voice Tools
🪟 Window of Tolerance
🧩 Managing Demand Avoidance Toolkit
🗺️ Body Mapping
🛠️ Restore, Repair & Prevent Toolkit
🧩 “A Part of Me Feels” Resource
🎨 Window of Tolerance Fun Pack
📈 Assessment Tracker
📉 SUD Scale
📝 Support Plan Pack
😊😟 Positive & Negative Affect Schedule
📎 Strips and Fans
🧠 BOUNCE + Window of Tolerance Pack
🧱 Positive Posters – LEGO® Style
🤝 Self- and Co-Regulation Posters
🏫 Classroom Bumper Display Pack
🌈 Sensory Differences
👾 Mood Monsters Classroom Pack
⚙️ Executive Function Pack
🧠 Creating a Neuroprofile
⛏️ Minecraft Belief Systems
🧱 LEGO® Belief Systems

Licence: Whole-setting use

Team Membership

  • Best for: Whole schools, nurseries, colleges, or service teams (e.g. NHS, local authorities, care settings)

Each month you’ll get an EXTRA:

✅ A professional resource

🎥 A walkthrough video

🎓 A CPD professional webinar

Licence: Whole-setting use

Login

Log in

Enter your email address and password to log in.

Register

Register

Enter your email address and password to create an account.

Your personal data enhances your experience on this website, as outlined in our Privacy Policy.